Frequently Asked Questions
Everything you need to know about your next statement piece.
How long will it take for my order to arrive?
Standard UK shipping typically takes 2-4 business days, while international orders can take between 5-12 business days depending on your location and customs processing.
What is your return policy for denim and apparel?
We offer a 14-day return window from the date of delivery. Items must be unworn, unwashed, and still have all original tags and hardware attached to be eligible for a refund.
How do I find my size in The Ragged Priest fits?
Our denim often features a signature oversized or relaxed fit. We recommend checking our detailed Size Guide located on each product page to compare your measurements against our specific garment dimensions.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your destination country. Please note that international orders may be subject to local import duties.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How should I care for my patchwork and distressed items?
To maintain the integrity of our signature hardware and distressed detailing, we recommend washing items inside out on a cold, gentle cycle and hanging them to air dry.